At Telelux.uk, accessible at https://telelux.uk, we respect your privacy and are committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect when you visit or use our website, how we may use that information, and the steps we take to protect it.
For questions, requests, or concerns regarding this Privacy Policy, contact us at contact@telelux.uk.
Depending on how you interact with Telelux.uk, we may collect information such as:
We may collect this information when you place an order, create or use an account, contact our support team, complete a form, or browse our website.
Telelux.uk may use collected information to:
We will only use personal information where we have an appropriate reason to do so, such as fulfilling an order, meeting a legal obligation, protecting our legitimate interests, or obtaining your consent where required.
Like many websites, Telelux.uk uses server logs and similar technical records to understand how visitors use the website.
These records may include:
We use this information to maintain website security, diagnose technical problems, analyse general usage trends, prevent misuse, and improve the performance of Telelux.uk.
Some log information may be considered personal data when it can be connected to an identifiable individual.
Telelux.uk may use cookies and similar technologies to operate the website, remember customer preferences, understand website usage, and improve the browsing experience.
Cookies are small files stored on your device when you visit a website. They may be used to:
We may also use technologies such as pixels, tags, or web beacons to measure page visits, email engagement, and website interactions.
Essential cookies may be used where they are necessary for the website to function. Where required, non-essential analytics, advertising, or tracking technologies will only be activated after you have provided your consent.
You can accept, reject, or manage non-essential cookies through the cookie controls available on our website. You may also disable or delete cookies through your browser settings. However, disabling essential cookies may affect the operation of certain website features.
Telelux.uk may use trusted third-party service providers to support areas such as:
These providers may process limited personal information when necessary to perform services on our behalf.
Some third-party services may place cookies or use similar technologies, subject to your consent where required. Their handling of information may also be governed by their own privacy policies.
Telelux.uk does not control the independent privacy practices of external websites or services. We encourage you to review the privacy policies of any third-party service you use.
Payments may be processed by independent payment providers. Telelux.uk may receive limited transaction information, such as the payment status, transaction reference, amount, payment method type, and fraud-screening results.
Full payment card information is generally collected and handled directly by the relevant payment provider rather than stored on Telelux.uk’s systems.
Telelux.uk uses reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Customers are responsible for keeping their login details confidential and for contacting us if they believe their account has been accessed without permission.
We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected.
The retention period may depend on:
When personal information is no longer required, we may delete, anonymise, or securely restrict access to it.
We may share personal information with service providers where reasonably necessary to process orders, provide customer support, operate the website, prevent fraud, or comply with legal obligations.
We may also disclose information where required by law, a court order, a regulatory authority, or a valid request from an authorised public body.
Telelux.uk does not sell personal information to third parties.
Some service providers used by Telelux.uk may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are used where required by applicable data-protection law.
Depending on the circumstances and applicable law, you may have the right to:
These rights are not absolute and may be subject to legal limitations or verification requirements.
To submit a privacy request, contact contact@telelux.uk. We may ask you to confirm your identity before completing the request.
Telelux.uk does not knowingly request or collect personal information from children under the age of 13.
If you are a parent or guardian and believe that a child has provided personal information through our website, contact us at contact@telelux.uk. We will review the request and take appropriate steps to remove the information where required.
Our services are intended to be purchased and managed by adults or by individuals who are legally permitted to enter into a contract.
Telelux.uk may contain links to third-party websites. This Privacy Policy applies only to information collected through Telelux.uk.
We are not responsible for the content, security, or privacy practices of external websites. You should review the privacy policy of any external website before providing personal information.
This Privacy Policy primarily applies to information collected through the Telelux.uk website and related online services.
It does not necessarily apply to information collected through independent third-party platforms, websites, or services that operate under their own privacy policies.
Telelux.uk may update this Privacy Policy when our services, data-processing practices, or legal obligations change.
Any revised version will be published on this page. Where appropriate, we may also provide an additional notice of significant changes.
Last updated: 28 July 2026
By using Telelux.uk, you acknowledge that you have read this Privacy Policy.
Where consent is legally required—for example, for certain non-essential cookies or marketing communications—we will request it separately. Continuing to browse the website does not automatically constitute consent to non-essential cookies.
